Londontiffin.com prioritize privacy and data security, adhering to transparent practices in personal information handling. This Privacy Policy outlines our approach to collecting, using, and disclosing personal information. It applies to interactions with London Tiffin platforms, excluding employee-related data. As an organization engaged in commercial activities, we are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Your use of Londontiffin.com implies consent to the collection, use, storage, and disclosure of personal information as described herein. Explicit consent may be sought in certain instances; however, implied consent may apply based on your interactions. If you disagree with any part of this policy, refrain from using Londontiffin.com, navigate away, and uninstall our application promptly. We collect personal details like name, phone number, email, and password for account administration, access facilitation, identity verification, and security measures implementation. You may choose to register via third-party social media, granting access to relevant account information for account management and platform access. Order-related information, including IP addresses for security, and payment details are collected to fulfill orders securely through our payment processors. Address information is gathered for delivery purposes, while age verification may be conducted for alcohol orders. We collect order history and may use personal information for communication, service enhancement, and occasional notifications about London Tiffin updates or account-related changes. Contest or promotion participation may require providing personal details for administration purposes. This policy is subject to periodic updates; however, essential notifications cannot be opted out of unless London Tiffin usage is discontinued.
Contact Us
When you reach out to us with a comment or question, we gather the details you share, including your name and email address, along with any additional information required to promptly address your inquiry. We maintain this information to aid future assistance and enhance both our customer service and offerings. Additionally, we utilize personal information to establish, maintain, and enhance our relationship with you, ensuring quality service delivery. Please note that we may record voice calls for training and quality assurance purposes.
Information We Collect Automatically
We and our third-party service providers, including Google Analytics, collect, process, store, and analyze information obtained from your browser when you visit London Tiffin, including IP address, your location when the London Tiffin mobile application is used, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, and pages viewed. We also use "cookies" or other tools that track, measure, and analyze the behaviors and usage patterns of visitors to London Tiffin. We utilize this information to understand how visitors engage with London Tiffin and to enhance our visitors' experience. A cookie is a tiny element of data that the Londontiffin.com can send to your browser, which may then be stored on your web browser or mobile device so we can recognize you when you return. The information that cookies collect includes the date and time of your visit, your registration information, session identification number, and your navigational history and preferences.
We use cookies for analytics purposes as well as for certain features of the London Tiffin. The use of cookies is an industry standard and many major browsers and smartphones are initially set up to accept them. You may set your web browser or smartphone to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the Londontiffin.com, you may not be able to take advantage of all its features.
Some third-party service providers may use cookies on our site. We have no control over those cookies and they are not covered by this Privacy Policy.
You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection.
Disclosure of Personal Information
General Information Storage and Access:Your personal information may be stored on servers located both within and outside Canada.
It may be accessed by or shared with our staff and third parties, including our service providers, for the purposes outlined in this policy or other notified purposes.
This includes processing and storage by these entities or their service providers.
Third-Party Services:Subscription and Affiliate Programs: We use third-party services such as SureMembers and SureCart for managing subscriptions and affiliate programs. Your personal information may be shared with these platforms to facilitate these services. For details on how these third parties handle your information, you can refer to their respective privacy policies.
Payment Processing: We use Stripe as our payment processor. Your payment information will be processed by Stripe in accordance with their privacy policy. For more information on how Stripe handles your personal data, please refer to Stripe’s privacy policy.
International Data Transfers and Legal Jurisdiction:When your personal information is outside Canada, it is subject to the laws of the country where it is held, which may include disclosure to government authorities under local laws.
Some countries outside Canada and the European Economic Area may not have data protection laws equivalent to Canadian standards, despite our safeguards.
Third-Party Activities:We may share your information with other third parties for activities such as processing payments, providing services or products, and fulfilling orders.
If you place an order, your information may be shared with vendors and couriers for processing and delivery.
Consent for Marketing and Communications:With your consent, we may allow selected third parties, including marketing and advertising companies, to contact you about products or services of interest.
You can opt out of such communications by updating your profile or contacting us using the details provided at the end of this policy.
Business Transactions:In the event of a business transaction such as a merger, acquisition, or sale, your personal information may be transferred to the new entity, provided it is used in accordance with this Privacy Policy.
Legal Obligations and Fraud Protection:We may disclose your personal information to comply with legal obligations, enforce agreements, or protect against fraud.
This may include responding to legal inquiries, investigations, and preventing fraud or harm.
Legal Process and Claims:Your personal information may be used or disclosed as required for legal claims, investigations, or to comply with legal processes.
Safeguarding and Retention of Personal Information
We have implemented administrative, technical and physical measures to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We restrict access to your personal information to Skip personnel and authorized service providers who require access to fulfill their job requirements.
We will keep your information where we have an ongoing legitimate business need to do so (for example, while you hold an account with us or to enable us to meet our legal, tax or accounting obligations). We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, or account recovery, or if required or permitted by law. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases, it may not be possible to completely delete all your personal information due to technological and legal constraints.
The transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your personal information or other data transmitted to the London Tiffin; any transmission is at your own risk. Once we have received your personal information, we will use organizational and technical safeguards to try to prevent unauthorised access. Please also note that the London Tiffin contains links to third party websites, which are not governed by this Privacy Policy, and JUST EAT is not responsible for the collection, use or disclosure of Personal Information by such third party websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect personal information from you.
Access to Personal Information and Withdrawal of Consent
You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.
You may withdraw or modify your consent at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by Skip, you will no longer receive such communications.
Agreeing To This Legal Agreement
By visiting and signing up on this website, you agree to be bound by the terms and conditions of the Service Agreement and this Policy throughout your period of usage and membership of this site. If you do not agree to the terms of this Privacy Policy, please do not use it. If at any point of being a member of London Tiffin, you disagree with all or any of the stated terms, you can put an end to your membership by reach out to London Tiffin support team.
Updates to the Privacy Policy
This Privacy Policy is current as of the “Last Updated” date which appears at the top of the page. Your continued use of the London Tiffin after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy. We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
